Terms of Service

Last updated: 2nd December 2025

Welcome to PawBuddy — your digital companion for smarter pet care. These Terms of Service ("Terms") govern your access to and use of the PawBuddy website, mobile applications, and related services (collectively, the "Service").

By creating an account or using PawBuddy in any way, you agree to these Terms.

1. About PawBuddy

PawBuddy provides tools for pet care management, including pet profiles, reminders, schedules, journals, care tips, veterinarian collaboration features, and optional product recommendations and affiliate links. The Service helps pet owners organize and track pet care routines easily and intuitively.

2. Eligibility

You must be at least 16 years old, or the minimum age required in your country to use digital services. By using the Service, you confirm you meet this requirement.

3. Your Account

You are responsible for:

  • Providing accurate and current information
  • Keeping your login credentials secure
  • All activity that occurs under your account

Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms or pose security risks.

4. Use of the Service

You agree to use PawBuddy only for lawful and appropriate purposes. You must not:

  • Upload false, misleading, or harmful information
  • Attempt to access accounts or data that are not yours
  • Reverse engineer, scrape, or exploit the system
  • Interfere with the normal operation of the Service
  • Upload offensive, abusive, or inappropriate content

We reserve the right to limit, modify, or discontinue features at any time.

5. Pet Health Information

PawBuddy provides reminders, tips, schedules, and general pet-care content.

Important:

  • We do not provide medical, veterinary, or professional health advice
  • Always consult a licensed veterinarian for health decisions
  • You are responsible for interpreting and acting upon reminders or suggestions

6. Veterinarian Sharing Features

Some features allow you to share your pet's information with veterinarians. You:

  • Control which information is shared
  • Acknowledge we are not responsible for how third parties use your data
  • Understand we do not verify any veterinarian or third-party professional

This feature is provided for convenience only.

7. Product Recommendations & Affiliate Links

PawBuddy may display curated product suggestions. Some links may be affiliate links, meaning PawBuddy may earn a commission if you purchase through them. This does not affect the price you pay.

We do not guarantee product quality, availability, or safety. These remain the responsibility of the retailer or manufacturer.

8. User Content

You may upload photos, notes, records, or other content ("User Content"). You retain your rights to your content. By uploading it, you grant PawBuddy a non-exclusive license to store, process, and display it solely for operating the Service.

You confirm that:

  • You own or have permission to upload the content
  • Your content does not violate laws or infringe anyone's rights

We may remove content that violates these Terms.

9. Community Content & Care Tips

PawBuddy may show care tips, training suggestions, and educational content. While these are vetted for quality, we do not guarantee accuracy or completeness. These tips are not a substitute for professional veterinary advice.

10. Payments & Subscriptions

PawBuddy offers optional premium features through subscription plans. Examples include:

  • Multiple pet profiles
  • Unlimited reminders
  • Cloud backups
  • Premium content or tools

Subscriptions renew automatically unless cancelled prior to the renewal date.

Prices may change, and users will be notified before changes take effect.

All purchases are final unless required by law.

11. Availability & Modifications

We strive for reliable, uninterrupted service, but cannot guarantee:

  • Continuous availability
  • Freedom from errors or bugs
  • Preservation of all data
  • Functionality of third-party integrations

We may modify or discontinue the Service at any time.

12. Third-Party Services

PawBuddy may integrate with third-party platforms (e.g., cloud storage, e-commerce partners, veterinary systems). We are not responsible for their policies, actions, or content.

13. Intellectual Property

All branding, design, graphics, logos, text, and UI elements of PawBuddy are owned by us and protected by copyright, trademark, and other laws. You may not copy, replicate, redistribute, or modify any part of the Service without written permission.

14. Termination

We may suspend or terminate your access if you:

  • Violate these Terms
  • Misuse the Service
  • Fail to pay for subscription features
  • Present a risk to the platform or other users

You may delete your account at any time.

15. Limitation of Liability

To the maximum extent permitted by law:

  • PawBuddy is provided "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for product purchases, veterinary decisions, or missed reminders
  • You use the Service at your own risk

Some jurisdictions do not allow certain disclaimers; in such cases, our liability is limited to the fullest extent permitted.

16. Indemnification

You agree to hold PawBuddy harmless from claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your User Content
  • Your breach of these Terms

17. Changes to Terms

We may update these Terms periodically. Significant changes will be communicated to users. Continued use of the Service after updates means you accept the revised Terms.

18. Contact Us

If you have any questions or need support, you can reach us at:

© 2025 PawBuddy. All rights reserved.