Privacy Policy

PawBuddy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the PawBuddy mobile app, web app, and related services ("Services").

PawBuddy helps pet parents manage health records, care routines, reminders, and recommendations to provide smarter care for their furry family. This policy applies to all users of our Services.

We collect the following types of information to support PawBuddy's features:

1.1 Pet Information

To help you manage your pet's care:

• Pet name, breed, age, weight
• Vet records, vaccinations, medications
• Feeding schedules, walk plans, reminders
• Photos and journal entries
• Shared access settings for household members

1.2 User Information

To create and secure your account:

• Name and email address
• Login credentials (securely encrypted)
• App settings, preferences, theme choice

1.3 Device & Usage Data

To improve app reliability:

• Device type and operating system
• IP address
• App feature usage and navigation patterns
• Crash logs and diagnostics

1.4 Optional Data

Collected only if you enable these features:

• Photos uploaded to the Pet Journal
• Location data for walk tracking
• Shared access information (e.g., shared with your vet or family members)

We use the information we collect to:

• Provide core app features such as reminders, schedules, and records
• Sync your data across devices
• Personalize care tips and product recommendations
• Generate insights, milestones, and auto-created journal timelines
• Improve app functionality and user experience
• Communicate support messages and service updates

Aggregate, non-identifiable data may be used to improve features and user experience.

We use industry-standard security measures:

• Encrypted storage
• Secure HTTPS data transmission
• Role-based access controls
• Continuous monitoring for threats

Our security practices are regularly reviewed and improved.

5. Your Rights & Choices

You can:

• Access and update your information
• Export your pet's data
• Disable optional features
• Delete your account at any time
• Request deletion of all associated data

Contact us for any data-related requests.

6. Data Retention

We keep your information for as long as your account is active. If you delete your account, your data will be deleted from active systems within a reasonable period unless legal obligations require otherwise.

7. Children's Privacy

PawBuddy is intended for adults and families. We do not knowingly collect personal information from children under 13 without parental consent.

Your information may be processed in countries where our providers operate. We ensure all processing complies with applicable privacy laws.

9. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated in the app or via email.